A commitment to customer satisfaction in everything we do.
A commitment achieved through…
Conformance to the requirements establishhed by our customers, both internal and external.
A direct, personal responsibiliity for quality shared by everyone.
Partnering with our customers, both internal and external, to provide knowledge to shape our futures.
Continual improvement in an environment of participative management
Establishment of objectives that are measured, reviewed and communicated by management.
